When Custom Validation is used. It can be confusing for users because error messages do not show the exact reason for the error.

The JavaScript code below can stop a respondent to type further than intended. The maximum length of the input text box below is set to 19.

Qualtrics.SurveyEngine.addOnload(function()
{
	/*Place your JavaScript here to run when the page loads*/
	jQuery("#"+this.questionId+" .InputText").each(function () { 
   jQuery(this).attr('maxlength','19');
});
});

Javascript code can be inserted as below.

Screenshot from Qualtrics